1. 2022
  2. Understanding consumers' information power in the digital marketplace: The case of Russia

    Головачева, К. С., Смирнова, М. М., Алканова, О. Н. & Богатырева, К. А., 2022, European Consumers in the Digital Era: Implications of Technology, Media and Culture on Consumer Behavior. Bartosik-Purgat, M. & Filimon, N. (eds.). 1 ed. London: Taylor & Francis, p. 145-166 22 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterResearch

  3. Белая книга. Гибридное обучение

    Алканова, О. Н., Ананьев, Д. П., Байзаров, А. Е., Баранников, К. А., Бобрусь, Т. В., Игнатьева, О. И., Стрикун, Н. Г. & Титова, Е. В., 2022, Москва: ООО "Грин Принт". 120 p.

    Research output: Book/Report/AnthologyBookResearchpeer-review

  4. 2021
  5. Determinants of Customers' Propensity to Plan Purchases during Sales: the Role of Customer Knowledge

    Alkanova, O. & Basenko, V., 1 Sep 2021, IFKAD 2021: Managing Knowledge in Uncertain Times: 16th International Forum on Knowledge Asset Dynamics. 1-3 September 2021. Rome, Italy. Proceedings. Schiuma, G., Paolini, P. & Paolini, M. (eds.). Rome: Institute of Knowledge Asset Management, p. 1756-1774

    Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

  6. 2020
  7. A critical review of digital capability frameworks: a consumer perspective

    Malchenko, Y., Gogua, M., Golovacheva, K., Smirnova, M. & Alkanova, O., 2 Dec 2020, In: Digital Policy, Regulation and Governance. 22, 4, p. 269-288 20 p.

    Research output: Contribution to journalReview articlepeer-review

  8. Measuring Consumer Digital Competence: Evidence from the Russian Market

    Алканова, О. Н. & Лабазанов, Р. С., 2020, (Unpublished).

    Research output: Contribution to conferenceAbstractpeer-review

  9. 2019
  10. Подходы к управлению потребительской лояльностью: перспектива «3D»

    Муравская, С. А., Головачева, К. С., Смирнова, М. М., Алканова, О. Н. & Муравский, Д. В., 2019, In: ВЕСТНИК САНКТ-ПЕТЕРБУРГСКОГО УНИВЕРСИТЕТА. МЕНЕДЖМЕНТ. 18, 1, p. 70–93 24 p.

    Research output: Contribution to journalArticlepeer-review

  11. 2016
  12. What Was Brand Equity Anyway, and How Did They Measure It?

    Muravskii, D. V., Alkanova, O. N. & Smirnova, M. M., 2016, Looking Forward, Looking Back: Drawing on the Past to Shape the Future of Marketing. Proceedings of the 16th Biennial Marketing Congress. Springer Nature, p. 311-314 4 p. (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).

    Research output: Chapter in Book/Report/Conference proceedingChapterResearchpeer-review

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