This paper examines how using a narrative in premium-based sales promotions influences consumers' evaluation of and willingness to participate in such promotions. The results of online survey-based experiment support the notion that using a narrative may be considered as a valid tool to improve consumer response to premium-based sales promotions. In particular, the study shows that communicating a sales promotion in the form of a story increases hedonic and utilitarian value which in turn positively influences premium attractiveness and willingness to participate.

Original languageEnglish
Pages (from-to)72-81
Number of pages10
JournalCEUR Workshop Proceedings
Volume2637
StatePublished - 2020
Event4th International GamiFIN Conference, GamiFIN 2020 - Levi, Finland
Duration: 1 Apr 20203 Apr 2020

    Research areas

  • Gamification, Grocery retailing, Narrative, Premium attractiveness, Premium-based sales promotions

    Scopus subject areas

  • Computer Science(all)

ID: 70419917