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Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. / Smorgunov, Leonid ; Popova, Olga ; Tropinova, Elena .

Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers. ред. / Daniel A. Alexandrov; Alexander V. Boukhanovsky; Andrei V. Chugunov; Yury Kabanov; Olessia Koltsova; Ilya Musabirov. Springer Nature, 2020. стр. 250-262 (Communications in Computer and Information Science; Том 1242).

Результаты исследований: Публикации в книгах, отчётах, сборниках, трудах конференцийстатья в сборнике материалов конференцииРецензирование

Harvard

Smorgunov, L, Popova, O & Tropinova, E 2020, Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. в DA Alexandrov, AV Boukhanovsky, AV Chugunov, Y Kabanov, O Koltsova & I Musabirov (ред.), Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers. Communications in Computer and Information Science, Том. 1242, Springer Nature, стр. 250-262, Digital Transformation and Global Society 2020, St. Petersburg, Российская Федерация, 17/06/20. https://doi.org/10.1007/978-3-030-65218-0_19

APA

Smorgunov, L., Popova, O., & Tropinova, E. (2020). Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. в D. A. Alexandrov, A. V. Boukhanovsky, A. V. Chugunov, Y. Kabanov, O. Koltsova, & I. Musabirov (Ред.), Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers (стр. 250-262). (Communications in Computer and Information Science; Том 1242). Springer Nature. https://doi.org/10.1007/978-3-030-65218-0_19

Vancouver

Smorgunov L, Popova O, Tropinova E. Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. в Alexandrov DA, Boukhanovsky AV, Chugunov AV, Kabanov Y, Koltsova O, Musabirov I, Редакторы, Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers. Springer Nature. 2020. стр. 250-262. (Communications in Computer and Information Science). https://doi.org/10.1007/978-3-030-65218-0_19

Author

Smorgunov, Leonid ; Popova, Olga ; Tropinova, Elena . / Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers. Редактор / Daniel A. Alexandrov ; Alexander V. Boukhanovsky ; Andrei V. Chugunov ; Yury Kabanov ; Olessia Koltsova ; Ilya Musabirov. Springer Nature, 2020. стр. 250-262 (Communications in Computer and Information Science).

BibTeX

@inproceedings{4646302d739d43dcbbdbf198a772a780,
title = "Citizens{\textquoteright} Attitudes to e-Government: A Study Across Ten Russian Regions",
abstract = "The evolution of e-governance and the institutionalization of digital government is accompanied by contradictory trends. Expanding the technological capabilities of providing electronic public services stipulates a more convenient and effective way for citizens and governments to interact. On the other hand, the innovative nature of e-communication with the e-government creates citizens{\textquoteright} concerns about the security of personal data. Public sentiments associated with fears of increasing control over the population through the use of electronic services are becoming more pronounced. The increasing uncertainty and the lack of digital competencies actualizes the problem of trust in the e-government. This research examines Russian citizens{\textquoteright} perceptions and attitudes towards digital government in terms of assessing their activity and level of trust in electronic services. The factor analysis was performed on the basis of data collected in telephone surveys across ten Russian regions.",
keywords = "Digital government, Trust, Public participation, Public services, Factor analysis",
author = "Leonid Smorgunov and Olga Popova and Elena Tropinova",
note = "Funding Information: This research was funded by the Russian Foundation for Basic Research (grant 18-011-00756 A ?Study of citizens participation and building digital government?). The scientifc research was performed at the Research Park of Saint Petersburg State University ?Center for Sociological and Internet Research?. Publisher Copyright: {\textcopyright} 2020, Springer Nature Switzerland AG. Copyright: Copyright 2021 Elsevier B.V., All rights reserved.; 5th International Conference on Digital Transformation and Global Society, DTGS 2020, DTGS 2020 ; Conference date: 17-06-2020 Through 19-06-2020",
year = "2020",
doi = "10.1007/978-3-030-65218-0_19",
language = "English",
isbn = "9783030652173",
series = "Communications in Computer and Information Science",
publisher = "Springer Nature",
pages = "250--262",
editor = "Alexandrov, {Daniel A.} and Boukhanovsky, {Alexander V.} and Chugunov, {Andrei V.} and Yury Kabanov and Olessia Koltsova and Ilya Musabirov",
booktitle = "Digital Transformation and Global Society",
address = "Germany",
url = "http://dtgs-conference.org, http://dtgs-conference.org/",

}

RIS

TY - GEN

T1 - Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions

AU - Smorgunov, Leonid

AU - Popova, Olga

AU - Tropinova, Elena

N1 - Conference code: 5

PY - 2020

Y1 - 2020

N2 - The evolution of e-governance and the institutionalization of digital government is accompanied by contradictory trends. Expanding the technological capabilities of providing electronic public services stipulates a more convenient and effective way for citizens and governments to interact. On the other hand, the innovative nature of e-communication with the e-government creates citizens’ concerns about the security of personal data. Public sentiments associated with fears of increasing control over the population through the use of electronic services are becoming more pronounced. The increasing uncertainty and the lack of digital competencies actualizes the problem of trust in the e-government. This research examines Russian citizens’ perceptions and attitudes towards digital government in terms of assessing their activity and level of trust in electronic services. The factor analysis was performed on the basis of data collected in telephone surveys across ten Russian regions.

AB - The evolution of e-governance and the institutionalization of digital government is accompanied by contradictory trends. Expanding the technological capabilities of providing electronic public services stipulates a more convenient and effective way for citizens and governments to interact. On the other hand, the innovative nature of e-communication with the e-government creates citizens’ concerns about the security of personal data. Public sentiments associated with fears of increasing control over the population through the use of electronic services are becoming more pronounced. The increasing uncertainty and the lack of digital competencies actualizes the problem of trust in the e-government. This research examines Russian citizens’ perceptions and attitudes towards digital government in terms of assessing their activity and level of trust in electronic services. The factor analysis was performed on the basis of data collected in telephone surveys across ten Russian regions.

KW - Digital government

KW - Trust

KW - Public participation

KW - Public services

KW - Factor analysis

UR - http://www.scopus.com/inward/record.url?scp=85101573200&partnerID=8YFLogxK

U2 - 10.1007/978-3-030-65218-0_19

DO - 10.1007/978-3-030-65218-0_19

M3 - Conference contribution

AN - SCOPUS:85101573200

SN - 9783030652173

T3 - Communications in Computer and Information Science

SP - 250

EP - 262

BT - Digital Transformation and Global Society

A2 - Alexandrov, Daniel A.

A2 - Boukhanovsky, Alexander V.

A2 - Chugunov, Andrei V.

A2 - Kabanov, Yury

A2 - Koltsova, Olessia

A2 - Musabirov, Ilya

PB - Springer Nature

T2 - 5th International Conference on Digital Transformation and Global Society, DTGS 2020

Y2 - 17 June 2020 through 19 June 2020

ER -

ID: 71413909