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Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. / Smorgunov, Leonid ; Popova, Olga ; Tropinova, Elena .
Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers. ed. / Daniel A. Alexandrov; Alexander V. Boukhanovsky; Andrei V. Chugunov; Yury Kabanov; Olessia Koltsova; Ilya Musabirov. Springer Nature, 2020. p. 250-262 (Communications in Computer and Information Science; Vol. 1242).
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Research › peer-review
Harvard
Smorgunov, L, Popova, O & Tropinova, E 2020,
Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. in DA Alexandrov, AV Boukhanovsky, AV Chugunov, Y Kabanov, O Koltsova & I Musabirov (eds),
Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers. Communications in Computer and Information Science, vol. 1242, Springer Nature, pp. 250-262, 5th International Conference on Digital Transformation and Global Society, DTGS 2020, St. Petersburg, Russian Federation,
17/06/20.
https://doi.org/10.1007/978-3-030-65218-0_19
APA
Smorgunov, L., Popova, O., & Tropinova, E. (2020).
Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. In D. A. Alexandrov, A. V. Boukhanovsky, A. V. Chugunov, Y. Kabanov, O. Koltsova, & I. Musabirov (Eds.),
Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers (pp. 250-262). (Communications in Computer and Information Science; Vol. 1242). Springer Nature.
https://doi.org/10.1007/978-3-030-65218-0_19
Vancouver
Smorgunov L, Popova O, Tropinova E.
Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. In Alexandrov DA, Boukhanovsky AV, Chugunov AV, Kabanov Y, Koltsova O, Musabirov I, editors, Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers. Springer Nature. 2020. p. 250-262. (Communications in Computer and Information Science).
https://doi.org/10.1007/978-3-030-65218-0_19
Author
Smorgunov, Leonid ; Popova, Olga ; Tropinova, Elena . /
Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions. Digital Transformation and Global Society : 5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers. editor / Daniel A. Alexandrov ; Alexander V. Boukhanovsky ; Andrei V. Chugunov ; Yury Kabanov ; Olessia Koltsova ; Ilya Musabirov. Springer Nature, 2020. pp. 250-262 (Communications in Computer and Information Science).
BibTeX
@inproceedings{4646302d739d43dcbbdbf198a772a780,
title = "Citizens{\textquoteright} Attitudes to e-Government: A Study Across Ten Russian Regions",
abstract = "The evolution of e-governance and the institutionalization of digital government is accompanied by contradictory trends. Expanding the technological capabilities of providing electronic public services stipulates a more convenient and effective way for citizens and governments to interact. On the other hand, the innovative nature of e-communication with the e-government creates citizens{\textquoteright} concerns about the security of personal data. Public sentiments associated with fears of increasing control over the population through the use of electronic services are becoming more pronounced. The increasing uncertainty and the lack of digital competencies actualizes the problem of trust in the e-government. This research examines Russian citizens{\textquoteright} perceptions and attitudes towards digital government in terms of assessing their activity and level of trust in electronic services. The factor analysis was performed on the basis of data collected in telephone surveys across ten Russian regions.",
keywords = "Digital government, Trust, Public participation, Public services, Factor analysis",
author = "Leonid Smorgunov and Olga Popova and Elena Tropinova",
note = "Funding Information: This research was funded by the Russian Foundation for Basic Research (grant 18-011-00756 A ?Study of citizens participation and building digital government?). The scientifc research was performed at the Research Park of Saint Petersburg State University ?Center for Sociological and Internet Research?. Publisher Copyright: {\textcopyright} 2020, Springer Nature Switzerland AG. Copyright: Copyright 2021 Elsevier B.V., All rights reserved.; 5th International Conference on Digital Transformation and Global Society, DTGS 2020, DTGS 2020 ; Conference date: 17-06-2020 Through 19-06-2020",
year = "2020",
doi = "10.1007/978-3-030-65218-0_19",
language = "English",
isbn = "9783030652173",
series = "Communications in Computer and Information Science",
publisher = "Springer Nature",
pages = "250--262",
editor = "Alexandrov, {Daniel A.} and Boukhanovsky, {Alexander V.} and Chugunov, {Andrei V.} and Yury Kabanov and Olessia Koltsova and Ilya Musabirov",
booktitle = "Digital Transformation and Global Society",
address = "Germany",
url = "http://dtgs-conference.org, http://dtgs-conference.org/",
}
RIS
TY - GEN
T1 - Citizens’ Attitudes to e-Government: A Study Across Ten Russian Regions
AU - Smorgunov, Leonid
AU - Popova, Olga
AU - Tropinova, Elena
N1 - Conference code: 5
PY - 2020
Y1 - 2020
N2 - The evolution of e-governance and the institutionalization of digital government is accompanied by contradictory trends. Expanding the technological capabilities of providing electronic public services stipulates a more convenient and effective way for citizens and governments to interact. On the other hand, the innovative nature of e-communication with the e-government creates citizens’ concerns about the security of personal data. Public sentiments associated with fears of increasing control over the population through the use of electronic services are becoming more pronounced. The increasing uncertainty and the lack of digital competencies actualizes the problem of trust in the e-government. This research examines Russian citizens’ perceptions and attitudes towards digital government in terms of assessing their activity and level of trust in electronic services. The factor analysis was performed on the basis of data collected in telephone surveys across ten Russian regions.
AB - The evolution of e-governance and the institutionalization of digital government is accompanied by contradictory trends. Expanding the technological capabilities of providing electronic public services stipulates a more convenient and effective way for citizens and governments to interact. On the other hand, the innovative nature of e-communication with the e-government creates citizens’ concerns about the security of personal data. Public sentiments associated with fears of increasing control over the population through the use of electronic services are becoming more pronounced. The increasing uncertainty and the lack of digital competencies actualizes the problem of trust in the e-government. This research examines Russian citizens’ perceptions and attitudes towards digital government in terms of assessing their activity and level of trust in electronic services. The factor analysis was performed on the basis of data collected in telephone surveys across ten Russian regions.
KW - Digital government
KW - Trust
KW - Public participation
KW - Public services
KW - Factor analysis
UR - http://www.scopus.com/inward/record.url?scp=85101573200&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-65218-0_19
DO - 10.1007/978-3-030-65218-0_19
M3 - Conference contribution
AN - SCOPUS:85101573200
SN - 9783030652173
T3 - Communications in Computer and Information Science
SP - 250
EP - 262
BT - Digital Transformation and Global Society
A2 - Alexandrov, Daniel A.
A2 - Boukhanovsky, Alexander V.
A2 - Chugunov, Andrei V.
A2 - Kabanov, Yury
A2 - Koltsova, Olessia
A2 - Musabirov, Ilya
PB - Springer Nature
T2 - 5th International Conference on Digital Transformation and Global Society, DTGS 2020
Y2 - 17 June 2020 through 19 June 2020
ER -
