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What drives consumers smart? The challenge of adoption of smart city solutions. / Мальченко, Юлия Анатольевна; Смирнова, Мария Михайловна.
в: РОССИЙСКИЙ ЖУРНАЛ МЕНЕДЖМЕНТА, Том 17, № 3, 2019, стр. 387-410.Результаты исследований: Научные публикации в периодических изданиях › статья › Рецензирование
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TY - JOUR
T1 - What drives consumers smart? The challenge of adoption of smart city solutions
AU - Мальченко, Юлия Анатольевна
AU - Смирнова, Мария Михайловна
N1 - Malchenko, Y. A. What Drives Consumers Smart? The challenge of Adoption of Smart City Solutions / Y. A. Malchenko, M. M. Smirnova // Russian Management Journal. - 2019. - Volume 17(3). - P. 387–410.
PY - 2019
Y1 - 2019
N2 - Following increasing usage of digital technology-based solutions, many cities pushed the concept of smartness for efficient utilisation of limited resources. Smart cities require close collaboration between the city governance, business, and consumer communities to develop solutions for various circles of stakeholders. While most of studies in this field focused on digital technology, the importance of citizen-centric approach has gathered the momentum. However, there is a lack of research on adoption of smart city solutions by citizens. In practice, while consumer feedback was proposed, factors enhancing consumer willingness to adopt smart city solutions were not identified. This study aims to propose a framework by introducing an integrative citizen-centric bottom up approach based on consolidation of insights from literature dedicated to innovation adoption and smart city solutions. The suggested framework is accompanied by propositions for future research focusing on digital natives as future consumers of smart solutions.
AB - Following increasing usage of digital technology-based solutions, many cities pushed the concept of smartness for efficient utilisation of limited resources. Smart cities require close collaboration between the city governance, business, and consumer communities to develop solutions for various circles of stakeholders. While most of studies in this field focused on digital technology, the importance of citizen-centric approach has gathered the momentum. However, there is a lack of research on adoption of smart city solutions by citizens. In practice, while consumer feedback was proposed, factors enhancing consumer willingness to adopt smart city solutions were not identified. This study aims to propose a framework by introducing an integrative citizen-centric bottom up approach based on consolidation of insights from literature dedicated to innovation adoption and smart city solutions. The suggested framework is accompanied by propositions for future research focusing on digital natives as future consumers of smart solutions.
KW - smart city solutions
KW - innovation adoption
KW - consumer adoption
KW - willigness to adopt
KW - citizen-centric approach
KW - bottom-up approach
KW - РИНЦ
KW - РИНЦ
KW - smart city solutions
KW - innovation adoption
KW - consumer adoption
KW - willingness to adopt
KW - citizen-centric approach
KW - bottom-up approach
M3 - Article
VL - 17
SP - 387
EP - 410
JO - РОССИЙСКИЙ ЖУРНАЛ МЕНЕДЖМЕНТА
JF - РОССИЙСКИЙ ЖУРНАЛ МЕНЕДЖМЕНТА
SN - 1729-7427
IS - 3
ER -
ID: 70420719