DOI

The purpose of this article is to identify opportunities of utilizing Big Data to retain and strengthen the market position of an online-retailer operating in the Russian market. AliExpress is used as an example. Key success factors appealing to Russian consumers of AliExpress are determined. Consumer feedback analysis is conducted, evaluating Russian consumers’ satisfaction with goods and services provided by AliExpress. Consumers’ consent to AliExpress using Big Data to enhance their customer experience is analyzed. The effectiveness and relevance of individual (targeted) advertising by the online retailer is evaluated from consumer perspective. Consumer general attitude towards collection and usage of their personal data for advertising purposes is evaluated and extrapolated on to methodology of Big Data collection and analysis. Statistical correlation between relevance of goods and services offered and consumer attitude towards personal data collection. Opportunities to further grow the online retailer’s market share and retain its’ customer base are determined. Recommendations offered on how AliExpress can utilize Big Data to further its operations.
Переведенное названиеБольшие данные как фактор успеха компании AliExpress на российском рынке: преимущества и возможности с точки зрения потребителей.
Язык оригиналаанглийский
Название основной публикацииProceedings of the Third International Economic Symposium (IES 2018)
РедакторыVictor Titov
ИздательAtlantis Press
Страницы74-82
ISBN (печатное издание)9789462528475
DOI
СостояниеОпубликовано - 2019
СобытиеThird International Economic Symposium - 2018 (IES 2018) - The Faculty of Economics, St Petersburg University, St-Petersburg, Российская Федерация
Продолжительность: 19 апр 201821 апр 2018
https://www.atlantis-press.com/proceedings/ies-18
https://download.atlantis-press.com/proceedings/ies-18

Серия публикаций

НазваниеAdvances in Economics, Business and Management Research
Том104
ISSN (печатное издание)2352-5428

конференция

конференцияThird International Economic Symposium - 2018 (IES 2018)
Сокращенное названиеIES 2018
Страна/TерриторияРоссийская Федерация
ГородSt-Petersburg
Период19/04/1821/04/18
Сайт в сети Internet

    Предметные области Scopus

  • Бизнес, управление и бухгалтерский учет (все)

    Области исследований

  • Большие данные, электронная коммерция, онлайн-торговля, проведение потребителей

ID: 50040655