• Maria Smirnova
  • Stephan C. Henneberg
  • Bahar Ashnai
  • Peter Naudé
  • Stefanos Mouzas
This study aims to investigate the role of interfunctional collaboration between marketing and purchasing functions in industrial companies. Interfunctional collaboration is considered as a measure of the internal alignment and partnership between departments in the firm, which in turn contributes to the creation of sustainable advantages via improved external partnerships and facilitating demand chain integration. We test the impact of customer orientation as well as the interactions between departments (specifically marketing and purchasing) as collaboration antecedents, and analyze the direct impact of marketing–purchasing collaboration on business performance. The model is tested on a sample of 148 industrial companies in Russia with two key respondents in each firm, incorporating the purchasing as well as the marketing perspective. The results show that marketing–purchasing collaboration mediates the effects of interfunctional interaction as well as customer orientation on business performance. Alternati
Original languageEnglish
Pages (from-to)54-64
JournalIndustrial Marketing Management
Volume40
Issue number1
StatePublished - 2011

    Research areas

  • Interfunctional collaboration, Marketing, Purchasing, Customer orientation, Russia, WOS, РИНЦ

ID: 5095446