The paper investigates how language facilitates communication process between government and business. We use Russian context to show barriers and challenges of using language in official communication between governmental authorities and Russian companies. In our work, we demonstrate how language may produce employee's misunderstanding and discuss typical sources of ineffective usage of language. The results indicate that problematic issues of both linguistic and non-linguistic nature can lead to serious implications for successful communication between government and business in Russia. We found that documentations' complexity, which is perceived as such due to a complicated subject area they belong to (legal, tax, etc.) and language insufficiency applied are most likely to raise multiple problems related to government's communication with business.

Original languageEnglish
Pages (from-to)245-264
Number of pages20
JournalJournal of East-West Business
Volume24
Issue number4
DOIs
StatePublished - 29 May 2018

    Research areas

  • Business communication, Russia, government, language

    Scopus subject areas

  • Business and International Management
  • Geography, Planning and Development
  • Development

ID: 28185926