The present research examined the determinants of private security officers' job satisfaction. Specifically, the impact of perceived citizen views and supervisor support on job satisfaction was explored while investigating the mediating effect of self-legitimacy. A convenience sample of South Korean private security officers were explored by using a paper-and-pencil questionnaire and in-depth interviews. The results showed that perceived citizen views and supervisor support positively affected self-legitimacy and job satisfaction, and self-legitimacy mediated the impact of perceived citizen views on job satisfaction. This research contributes to the job satisfaction and private security literature as no prior studies have assessed the influence of perceived citizen views, supervisor support, and self-legitimacy on the job satisfaction of private security officers. Policy implications and future research directions are discussed.

Original languageEnglish
Number of pages20
JournalSecurity Journal
Early online date24 Aug 2021
DOIs
StateE-pub ahead of print - 24 Aug 2021

    Scopus subject areas

  • Safety Research
  • Strategy and Management
  • Law

    Research areas

  • Job satisfaction, Private security, Self-legitimacy, Perceived citizen view, Supervisor support, ORGANIZATIONAL COMMITMENT, PROCEDURAL JUSTICE, EMPLOYEE SATISFACTION, FIT INDEXES, POLICE, WORK, IDENTIFICATION, CONSEQUENCES, PERCEPTIONS, INSECURITY

ID: 88226906