This paper is devoted to the study of the principles of transparency in the public administration in the Republic of Sakha (Yakutia). In Yakutia – the Arctic region of the Russian Federation, the readiness of civil society institutions to take an active role in solving social problems is an important issue. In 2018 a study on the assessment of social practices of organized interaction between the public service and the citizens in the Republic of Sakha (Yakutia) was conducted. At the first stage, the authors did a corpus-based content analysis of 28 administrative regulations. At the second stage, the questionnaire survey was conducted. The respondents are students (N=280) and public servants (N=139). The results showed that there is a need to ensure openness and transparency in the decision making process. However, citizens are not ready to take the active role in public administration yet.