A persistent issue of big cities is the necessity to develop and enhance urban transit systems at a good pace. The main task is to improve the comfort of passengers using public transport. A number of indicators help to evaluate the convenience of the transport system of a metropolis. To compute these indicators, we analyzed the data obtained from the municipal information systems: the public transport payment system and the transport tracking system. We evaluated the following indicators: rush hours during the day, average amount of trips made by passengers of each social group per month, transportation comfort index, the most and the least accessible districts of the city, interchange coefficient for multimodal trips (average number of single trips within multimodal trips) and etc.