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Narrative Communities on Social Networks and the Roles of Legacy Media in Them: The Case of User Complaints in Russian Regions. / Nigmatullina, Kamilla ; Bodrunova, Svetlana S. ; Polyakov, Alexander ; Kasymov, Renat.
Social Computing and Social Media: 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23–28, 2023, Proceedings, Part I. Springer Nature, 2023. p. 271–286 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14025 LNCS).
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Research › peer-review
Harvard
Nigmatullina, K, Bodrunova, SS, Polyakov, A & Kasymov, R 2023,
Narrative Communities on Social Networks and the Roles of Legacy Media in Them: The Case of User Complaints in Russian Regions. in
Social Computing and Social Media: 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23–28, 2023, Proceedings, Part I. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 14025 LNCS, Springer Nature, pp. 271–286, 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark,
23/07/23.
https://doi.org/10.1007/978-3-031-35915-6_20
APA
Nigmatullina, K., Bodrunova, S. S., Polyakov, A., & Kasymov, R. (2023).
Narrative Communities on Social Networks and the Roles of Legacy Media in Them: The Case of User Complaints in Russian Regions. In
Social Computing and Social Media: 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23–28, 2023, Proceedings, Part I (pp. 271–286). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14025 LNCS). Springer Nature.
https://doi.org/10.1007/978-3-031-35915-6_20
Vancouver
Nigmatullina K, Bodrunova SS, Polyakov A, Kasymov R.
Narrative Communities on Social Networks and the Roles of Legacy Media in Them: The Case of User Complaints in Russian Regions. In Social Computing and Social Media: 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23–28, 2023, Proceedings, Part I. Springer Nature. 2023. p. 271–286. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
https://doi.org/10.1007/978-3-031-35915-6_20
Author
Nigmatullina, Kamilla ; Bodrunova, Svetlana S. ; Polyakov, Alexander ; Kasymov, Renat. /
Narrative Communities on Social Networks and the Roles of Legacy Media in Them: The Case of User Complaints in Russian Regions. Social Computing and Social Media: 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23–28, 2023, Proceedings, Part I. Springer Nature, 2023. pp. 271–286 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
BibTeX
@inproceedings{4b94c081e0324df78eb488be1a9e96dc,
title = "Narrative Communities on Social Networks and the Roles of Legacy Media in Them: The Case of User Complaints in Russian Regions",
abstract = "On social networks, user complaints and comments they drive form a special type of hybrid discourse of user posts/comments, media publications, and various (re)actions by authorities, from monitoring procedures to response posts on official portals and social media to real action [1]. As our previous research suggests [2], user complaints form stable cross-regional thematic domains based on continuous {\textquoteleft}complaint – response{\textquoteright} narratives and, thus, may gather discussion communities of yet unknown permanence. Even if such communities are {\textquoteleft}discontinued{\textquoteright} [3] in terms of stable participation of both ordinary users and institutions, they still accumulate substantial amounts of popular discontent and foster cumulative formation [4] of moods towards authorities, social issues, and quality of life on the regional level. We interpret such detectable complaints-based groups as narrative communities and qualitatively assess the roles played by legacy media in these communities of opinion. We also show that decentering of local journalism takes place in the socially-mediated ecosystems affected by both preferential treatment by the state and the rise of informal newsgroups that attract massive audiences. However, in times of rising uncertainty re-centering of journalism may happen .",
keywords = "social media, cumulative deliberation, narrative communities, user engagement, News media, newsgroups, complaints, russia, news media",
author = "Kamilla Nigmatullina and Bodrunova, {Svetlana S.} and Alexander Polyakov and Renat Kasymov",
note = "Nigmatullina, K., Bodrunova, S.S., Polyakov, A., Kasymov, R. (2023). Narrative Communities on Social Networks and the Roles of Legacy Media in Them: The Case of User Complaints in Russian Regions. In: Coman, A., Vasilache, S. (eds) Social Computing and Social Media. HCII 2023. Lecture Notes in Computer Science, vol 14025. Springer, Cham. https://doi.org/10.1007/978-3-031-35915-6_20; 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023 ; Conference date: 23-07-2023",
year = "2023",
doi = "10.1007/978-3-031-35915-6_20",
language = "English",
isbn = "978-3-031-35914-9",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Nature",
pages = "271–286",
booktitle = "Social Computing and Social Media",
address = "Germany",
}
RIS
TY - GEN
T1 - Narrative Communities on Social Networks and the Roles of Legacy Media in Them: The Case of User Complaints in Russian Regions
AU - Nigmatullina, Kamilla
AU - Bodrunova, Svetlana S.
AU - Polyakov, Alexander
AU - Kasymov, Renat
N1 - Nigmatullina, K., Bodrunova, S.S., Polyakov, A., Kasymov, R. (2023). Narrative Communities on Social Networks and the Roles of Legacy Media in Them: The Case of User Complaints in Russian Regions. In: Coman, A., Vasilache, S. (eds) Social Computing and Social Media. HCII 2023. Lecture Notes in Computer Science, vol 14025. Springer, Cham. https://doi.org/10.1007/978-3-031-35915-6_20
PY - 2023
Y1 - 2023
N2 - On social networks, user complaints and comments they drive form a special type of hybrid discourse of user posts/comments, media publications, and various (re)actions by authorities, from monitoring procedures to response posts on official portals and social media to real action [1]. As our previous research suggests [2], user complaints form stable cross-regional thematic domains based on continuous ‘complaint – response’ narratives and, thus, may gather discussion communities of yet unknown permanence. Even if such communities are ‘discontinued’ [3] in terms of stable participation of both ordinary users and institutions, they still accumulate substantial amounts of popular discontent and foster cumulative formation [4] of moods towards authorities, social issues, and quality of life on the regional level. We interpret such detectable complaints-based groups as narrative communities and qualitatively assess the roles played by legacy media in these communities of opinion. We also show that decentering of local journalism takes place in the socially-mediated ecosystems affected by both preferential treatment by the state and the rise of informal newsgroups that attract massive audiences. However, in times of rising uncertainty re-centering of journalism may happen .
AB - On social networks, user complaints and comments they drive form a special type of hybrid discourse of user posts/comments, media publications, and various (re)actions by authorities, from monitoring procedures to response posts on official portals and social media to real action [1]. As our previous research suggests [2], user complaints form stable cross-regional thematic domains based on continuous ‘complaint – response’ narratives and, thus, may gather discussion communities of yet unknown permanence. Even if such communities are ‘discontinued’ [3] in terms of stable participation of both ordinary users and institutions, they still accumulate substantial amounts of popular discontent and foster cumulative formation [4] of moods towards authorities, social issues, and quality of life on the regional level. We interpret such detectable complaints-based groups as narrative communities and qualitatively assess the roles played by legacy media in these communities of opinion. We also show that decentering of local journalism takes place in the socially-mediated ecosystems affected by both preferential treatment by the state and the rise of informal newsgroups that attract massive audiences. However, in times of rising uncertainty re-centering of journalism may happen .
KW - social media
KW - cumulative deliberation
KW - narrative communities
KW - user engagement
KW - News media
KW - newsgroups
KW - complaints
KW - russia
KW - news media
UR - https://www.mendeley.com/catalogue/91ea5959-3147-321d-a150-7776ddc7e0f9/
U2 - 10.1007/978-3-031-35915-6_20
DO - 10.1007/978-3-031-35915-6_20
M3 - Conference contribution
SN - 978-3-031-35914-9
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 271
EP - 286
BT - Social Computing and Social Media
PB - Springer Nature
T2 - 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023
Y2 - 23 July 2023
ER -
