Modeling logistical problems in the mobile business environment. / Okhrin, Irena; Richter, Knut.
In Memoriam Lilian Barros - Proceedings of the International Conference on Industrial Logistics, ICIL 2005. ed. / Petri Helo; Hector Cancela; Gerardo Rubino; Maria E. Urquhart. International Centre for Innovation and Industrial Logistics, 2005. p. 245-254.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Research › peer-review
}
TY - GEN
T1 - Modeling logistical problems in the mobile business environment
AU - Okhrin, Irena
AU - Richter, Knut
PY - 2005/1/1
Y1 - 2005/1/1
N2 - In the paper we investigate what impact the deployment of wireless technologies can have on a supplier who manufactures a product and customizes it according to the individual wishes of his customers and how mobile solutions affect the supplier's inventory and transportation decisions. We derive several mathematical models for a special case when the supplier's representative visits each customer to approve his order and then sends all the adjustments of the order via his mobile device to the corporate back-end system. Only after modifications are saved the supplier can start the fulfillment of the customer's order while the agent can visit the next customer. The deployment of mobile solutions allows overlapping the process of visiting the customers and the production or transportation process what improves service quality and increases customer satisfaction.
AB - In the paper we investigate what impact the deployment of wireless technologies can have on a supplier who manufactures a product and customizes it according to the individual wishes of his customers and how mobile solutions affect the supplier's inventory and transportation decisions. We derive several mathematical models for a special case when the supplier's representative visits each customer to approve his order and then sends all the adjustments of the order via his mobile device to the corporate back-end system. Only after modifications are saved the supplier can start the fulfillment of the customer's order while the agent can visit the next customer. The deployment of mobile solutions allows overlapping the process of visiting the customers and the production or transportation process what improves service quality and increases customer satisfaction.
KW - Inventory model
KW - Mobile technology
KW - Transportation model
UR - http://www.scopus.com/inward/record.url?scp=84910623465&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84910623465
SP - 245
EP - 254
BT - In Memoriam Lilian Barros - Proceedings of the International Conference on Industrial Logistics, ICIL 2005
A2 - Helo, Petri
A2 - Cancela, Hector
A2 - Rubino, Gerardo
A2 - Urquhart, Maria E.
PB - International Centre for Innovation and Industrial Logistics
T2 - 7th International Conference on Industrial Logistics: In Memoriam Lilian Barros, ICIL 2005
Y2 - 14 February 2005 through 18 February 2005
ER -
ID: 48975541