Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
Increasing the level of Internet trust of citizens to public authorities. / Kuzmina, Anna M. ; Kuzmin, Alexey E. .
Proceedings of the 2021 Communication Strategies in Digital Society Seminar, ComSDS 2021. ed. / S. Shaposhnikov; L. Sharakhina. Institute of Electrical and Electronics Engineers Inc., 2021. p. 122-125 9422863.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
}
TY - GEN
T1 - Increasing the level of Internet trust of citizens to public authorities
AU - Kuzmina, Anna M.
AU - Kuzmin, Alexey E.
N1 - Conference code: 5
PY - 2021/4/14
Y1 - 2021/4/14
N2 - Communication problems that arise on the Internet on various issues (for example, discussion of acute environmental topics - the construction of an incinerator in Kamenka, city-wide topics - snow removal in winter), which are expressed in a lack of understanding of the use by state authorities of modern tools and technologies on the Internet in communications with citizens, public organizations of St. Petersburg. This leads to social discontent, distancing of government bodies and the public from each other, and, as a result, to a drop in the level of confidence in the authorities. In this regard, the results of the study will help reduce the digital divide in the communication of public authorities with citizens and public organizations of St. Petersburg.
AB - Communication problems that arise on the Internet on various issues (for example, discussion of acute environmental topics - the construction of an incinerator in Kamenka, city-wide topics - snow removal in winter), which are expressed in a lack of understanding of the use by state authorities of modern tools and technologies on the Internet in communications with citizens, public organizations of St. Petersburg. This leads to social discontent, distancing of government bodies and the public from each other, and, as a result, to a drop in the level of confidence in the authorities. In this regard, the results of the study will help reduce the digital divide in the communication of public authorities with citizens and public organizations of St. Petersburg.
KW - Internet trust
KW - public authorities
KW - social discontent
KW - digital divide
KW - digital services
UR - http://www.scopus.com/inward/record.url?scp=85106030256&partnerID=8YFLogxK
U2 - 10.1109/ComSDS52473.2021.9422863
DO - 10.1109/ComSDS52473.2021.9422863
M3 - Conference contribution
SN - 978-1-6654-3122-4
SP - 122
EP - 125
BT - Proceedings of the 2021 Communication Strategies in Digital Society Seminar, ComSDS 2021
A2 - Shaposhnikov, S.
A2 - Sharakhina, L.
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - COMMUNICATION STRATEGIES IN DIGITAL SOCIETY (2021 ComSDS)
Y2 - 14 April 2021 through 14 April 2021
ER -
ID: 85869501