The subject of the article is connected with the problem of perception of someone else’s speech. The novelty of the work is that for the first time the features of the formal dialogical communication of disinterested persons are revealed. It is hypothesized that the extraction of meaning from someone’s words is possible only in conditions of intense experience in relation to them. Otherwise, the same words turn into information noise and become formal, meaningless for the listener. With the help of the method of discursive analysis applied to the dialogues under study, the author determines that meaningless words are the consequence of the absence of any motivation in the course of perception of other people’s words. The results of the conducted research consist in determining the mental mechanism of this state of affairs: indifferent communication is conditioned by the spiritual and moral choice of the recipient.