In the modern world, more and more information systems are actively used in the educational process. Examples of such systems are platforms for hosting remote MOOC (massive online open course). However, multiple MOOCs are perceived differently by users and have various levels of completion. It was proved that the existing problems of such systems are related to the usability of their user interface. A number of techniques are used to investigate user satisfaction with the interface. Most of them evaluate, first of all, the user satisfaction index after the course completion or at the stage of prototype creation and testing. The authors of the article carried out a research of existing approaches and proposed their own methodology for the evaluation of user satisfaction with the interface design on the basis of questionnaires UMUX-Lite, SUS, Testbirds Company approach and the ISO standards. The study allowed identifying gaps in the design of each of the analyzed platforms and its perception by users.

Язык оригиналаанглийский
Название основной публикацииICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems
РедакторыAlexander Brodsky, Slimane Hammoudi, Michal Smialek, Joaquim Filipe
ИздательSciTePress
Страницы468-475
Число страниц8
ISBN (электронное издание)9789897583728
СостояниеОпубликовано - 1 янв 2019
Событие21st International Conference on Enterprise Information Systems, ICEIS 2019 - Heraklion, Crete, Греция
Продолжительность: 3 мая 20195 мая 2019

Серия публикаций

НазваниеICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems
Том2

конференция

конференция21st International Conference on Enterprise Information Systems, ICEIS 2019
Страна/TерриторияГреция
ГородHeraklion, Crete
Период3/05/195/05/19

    Предметные области Scopus

  • Информационные системы
  • Информационные системы и управление

ID: 46301915