A constant problem in big cities is the necessity to develop and enhance urban transit systems at a good pace. The main task is to improve the comfort of passengers using public transport. There are a number of indicators by which to value the convenience of the transport system of the metropolis. To compute these indicators, we analyzed the data obtained from the municipal information systems: the public transport payment system and transport tracking system. We evaluated the following indicators: rush hours during the day, average amount of trips made by passengers of each group per month, transportation comfort index, most and least comfortable districts of the city, interchange coefficient for regular trips and ordinary multimodal trips (average number of single trips within multimodal trip), average regular trip time consumption etc.