The ICT have inspired a revolution in the financial services sector that has radically changed the way that banking services are delivered. This development, referred to as Internet or Digital banking (henceforth, DB), has enabled customers to complete their financial activities in a cost-effective and efficient manner at any time, regardless of their physical location.
The paper considers Multi-Sided Banking Platforms (henceforth, MSBPs) as the basis for platform-driven digital banking innovations. MSBPs include different organizations in banking and some other industries such as debit and credit card payment schemes which cater to cardholders and merchants (American Express, Visa, MasterCard), stock markets which cater to companies wishing to list and to investors/traders (through brokers), financial intermediations, insurance, securities, online and mobile banks, e-auctions, e-shops, social services, e-payment services in their current.
MSBPs have become the centerpiece of collaborative value creation in