Purpose - Significant part of knowledge and experience in an organization belongs not to the organization itself, but to the individuals it employs. Therefore, knowledge management (KM) tasks should involve the tasks of eliciting knowledge from knowledgeable individuals. We argue that the current palette of methods proposed for this in KM discourse is limited by idealistic assumptions about the behaviour of knowledge owners. In this paper we aim is overcome these limitations and to enrich the repertoire of methods that can be used in an organization to extract knowledge (both tacit and explicit) from its employees by bridging knowledge management with knowledge engineering and its accomplishments in knowledge elicitation field. Design/methodology/approach - The aim of this study is to enrich the repertoire of methods that can be used in organizations to extract knowledge (both tacit and explicit) from its employees. We do this by bridging knowledge management (KM) with knowledge engineering and its accompli
Язык оригиналаанглийский
Название основной публикации2011 6th International Forum on Knowledge Asset Dynamics (IFKAD2011): Knowledge-based Foundations of the Service Economy
ИздательInstitute of Knowledge Asset Management
Страницы237-255
ISBN (печатное издание)978-88-96687-05-5
СостояниеОпубликовано - 2011

ID: 4512145