DOI

In modern society, the economic digitalization is gaining momentum, covering almost all its spheres. The versatility and diversity of consumer behavior that exists in each society changes the previous, well-established business models radically. Global changes have also affected the sphere of insurance services. With the advent of insurance technologies, the insurance culture in modern Russia is in constant development. The purpose of this paper is to describe the essence of the InsurTech technology and the psychological grounds for its application in Russian practice. As a result, five bases of psychological analysis were identified when determining the types (or strategies) of insurance behavior, namely, benefit, rationality of choice, risk sensitivity, financial anxiety, and attitude to insurance policy. The psychotypes of policyholders depending on their psychological attitudes are given: "paternalists", "market suppoters"and "neutral". It is concluded that the peculiarities of the attitude of Russian citizens to insurance services in the virtual environment have not yet been sufficiently studied, and research on the transformation of insurance consumers thanks to InsurTech is practically not presented. Nevertheless, there are some trends in the transformation of the behavior of the consumers of insurance services under the influence of the Internet technologies. That is why the makers of both psychological characteristics and demographic variables (sex, age, income level, employment) should be taken into account when developing insurance scoring for aggregators InsurTech.

Переведенное названиеРазработка агрегаторов InsurTech в России: психологический аспект
Язык оригиналаанглийский
Название основной публикацииProceedings of the 4th International Scientific and Practical Conference "Digital Economy and Finances", DEFIN 2021
ИздательAssociation for Computing Machinery
Страницы4
Число страниц1
ISBN (электронное издание)9781450390323
ISBN (печатное издание)9781450390323
DOI
СостояниеОпубликовано - 18 мар 2021
СобытиеIV INTERNATIONAL SCIENTIFIC AND PRACTICAL CONFERENCE "DIGITAL ECONOMY AND FINANCES" - Санкт-Петербург, Российская Федерация
Продолжительность: 18 мар 202119 мар 2021

Серия публикаций

НазваниеACM International Conference Proceeding Series

конференция

конференцияIV INTERNATIONAL SCIENTIFIC AND PRACTICAL CONFERENCE "DIGITAL ECONOMY AND FINANCES"
Страна/TерриторияРоссийская Федерация
ГородСанкт-Петербург
Период18/03/2119/03/21

    Предметные области Scopus

  • Бизнес, управление и бухгалтерский учет (все)
  • Программный продукт
  • Человеко-машинное взаимодействие
  • Компьютерное зрение и распознавание образов
  • Компьютерные сети и коммуникации

ID: 88938483