TY - JOUR

T1 - Об одном подходе к оценке конфликтологической компетентности руководителя методом математического моделирования

AU - Bandejkina, N. N.

AU - Kryukova, T. V.

N1 - Publisher Copyright: © Санкт-Петербургский государственный университет, 2021

PY - 2021/3/31

Y1 - 2021/3/31

N2 - The article deals with the formulation of the problem of assessing conflictological competence by means of mathematical modeling. An analysis of existing definitions of this concept is provided. Conflictological competence as the most important feature of a manager’s professionalism is a complex concept that assumes the presence of theoretical knowledge about the possible ways to work with a conflict, a certain set of skills for their practical application and the necessary personal and professional qualities for effective conflict management in the interests of the organization. Conflictological competence of a leader can be defined as an integral assessment of the degree of achievement of goals at the stages of conflict management: the readiness of the leader to prevent conflict, conflict resolution and overcoming its negative consequences. The content model of the conflict is considered as the basis of modeling. To translate this model into mathematical language, the analitic hierarch process (AHP) by Thomas L. Saaty, which has its own software Super Decisions, is used. As a result of the use of AHP, the relative degree of interaction of elements in the hierarchy, the priorities of alternatives and the optimal solution are determined. In the article on the example of conflict in an organization, AHP is used to assess the conflictological competence of the leader. The proposed analytical toolkit can be effectively utilized by experts, managers and decision makers to assess conflictological competence.

AB - The article deals with the formulation of the problem of assessing conflictological competence by means of mathematical modeling. An analysis of existing definitions of this concept is provided. Conflictological competence as the most important feature of a manager’s professionalism is a complex concept that assumes the presence of theoretical knowledge about the possible ways to work with a conflict, a certain set of skills for their practical application and the necessary personal and professional qualities for effective conflict management in the interests of the organization. Conflictological competence of a leader can be defined as an integral assessment of the degree of achievement of goals at the stages of conflict management: the readiness of the leader to prevent conflict, conflict resolution and overcoming its negative consequences. The content model of the conflict is considered as the basis of modeling. To translate this model into mathematical language, the analitic hierarch process (AHP) by Thomas L. Saaty, which has its own software Super Decisions, is used. As a result of the use of AHP, the relative degree of interaction of elements in the hierarchy, the priorities of alternatives and the optimal solution are determined. In the article on the example of conflict in an organization, AHP is used to assess the conflictological competence of the leader. The proposed analytical toolkit can be effectively utilized by experts, managers and decision makers to assess conflictological competence.

KW - Analitic hierarch process

KW - Conflict

KW - Conflict management

KW - Conflictological competence

KW - Expert method

KW - Mathematical modeling

KW - analitic hierarch process

KW - conflict

KW - conflict management

KW - conflictological competence

KW - expert method

KW - mathematical modeling

UR - http://www.scopus.com/inward/record.url?scp=85114648675&partnerID=8YFLogxK

UR - https://www.mendeley.com/catalogue/bffd6243-983f-3a16-a131-93b023afcd2a/

U2 - 10.21638/spbu17.2021.109

DO - 10.21638/spbu17.2021.109

M3 - статья

AN - SCOPUS:85114648675

VL - 37

SP - 106

EP - 117

JO - Вестник Санкт-Петербургского университета. Философия и конфликтология

JF - Вестник Санкт-Петербургского университета. Философия и конфликтология

SN - 2542-2278

IS - 1

ER -