The article proposes a social typology of elderly Russian women who are forced to adapt to the requirements of the housing and communal services sector, overflowing with problems and conflicts. The typology is based on a combination of the parameters of the adequacy of the reflection by the elderly of the problem situation surrounding them in the housing and communal services and the severity of their activity. The following types are identified: socially adequate and active (in defending personal and collective interests); socially adequate, but passive - a group of elderly people who understand well the level and quality of housing and communal services provided to them, but do nothing; socially inadequate, but active, charged with conflict with managers of the housing and communal sphere; socially inadequate and passive. Active and adequate activists with free time and the necessary competencies who are ready to represent the interests of all residents of an apartment building are singled out from among the elderly. This type of activist is trying to enter into a strategy of equal partnership with managers of the housing and communal services sector, but is faced with an unfriendly or indifferent environment, a formal bureaucratic approach of state regulatory organizations. The theoretical and methodological framework of the study was the consideration of old age as a period of disclosure, the manifestation of new opportunities in self-realization, manifested primarily in solving everyday problems.