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What do we know about public e-services customers? Results of a pilot study in St.-Petersburg. / Golubeva, A.A.; Gilenko, E.V.; Grabovetskaya, Y.D.

ACM International Conference Proceeding Series. 2016.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Research

Harvard

Golubeva, AA, Gilenko, EV & Grabovetskaya, YD 2016, What do we know about public e-services customers? Results of a pilot study in St.-Petersburg. in ACM International Conference Proceeding Series.

APA

Golubeva, A. A., Gilenko, E. V., & Grabovetskaya, Y. D. (2016). What do we know about public e-services customers? Results of a pilot study in St.-Petersburg. In ACM International Conference Proceeding Series

Vancouver

Golubeva AA, Gilenko EV, Grabovetskaya YD. What do we know about public e-services customers? Results of a pilot study in St.-Petersburg. In ACM International Conference Proceeding Series. 2016

Author

Golubeva, A.A. ; Gilenko, E.V. ; Grabovetskaya, Y.D. / What do we know about public e-services customers? Results of a pilot study in St.-Petersburg. ACM International Conference Proceeding Series. 2016.

BibTeX

@inproceedings{963611d0e29b4e3a9966934290c4edf2,
title = "What do we know about public e-services customers? Results of a pilot study in St.-Petersburg",
keywords = "Demand for public e-services, E-government, Public e-services, Public services customers, Public services portal, Russian Federation, St. Petersburg, РИНЦ, SCOPUS",
author = "A.A. Golubeva and E.V. Gilenko and Y.D. Grabovetskaya",
note = "Golubeva, A. A. What do we know about public e-services customers? Results of a pilot study in St.-Petersburg / A. A. Golubeva, E. V. Gilenko, Y.D. Grabovetskaya // ACM International Conference Proceeding Series. - 2016. - P. 105-111.",
year = "2016",
language = "English",
isbn = "978-145034859-1",
booktitle = "ACM International Conference Proceeding Series",

}

RIS

TY - GEN

T1 - What do we know about public e-services customers? Results of a pilot study in St.-Petersburg

AU - Golubeva, A.A.

AU - Gilenko, E.V.

AU - Grabovetskaya, Y.D.

N1 - Golubeva, A. A. What do we know about public e-services customers? Results of a pilot study in St.-Petersburg / A. A. Golubeva, E. V. Gilenko, Y.D. Grabovetskaya // ACM International Conference Proceeding Series. - 2016. - P. 105-111.

PY - 2016

Y1 - 2016

KW - Demand for public e-services

KW - E-government

KW - Public e-services

KW - Public services customers

KW - Public services portal

KW - Russian Federation

KW - St. Petersburg

KW - РИНЦ

KW - SCOPUS

M3 - Conference contribution

SN - 978-145034859-1

BT - ACM International Conference Proceeding Series

ER -

ID: 7660652