The paper describes a pilot experiment aimed at revealing the occurrences of miscommunication between interlocutors in everyday speech recordings. Here, miscommunication is understood as situations in which the recipient perceives the meaning of the message in a different way from what was intended by the speaker. The experiment was based on the methodology of longitudinal recordings taken during one day, following the approach which is used for gathering audio data for the ORD speech corpus. But in addition it was enhanced by audition of the whole recording afterwards by the respondent himself/herself and his/her simultaneous commenting on some points of communicative settings with unobservable features. The task of the respondent was to note all occurrences of miscommunication, to explain to the researcher all unclear moments of interaction, to help in interpreting the emotional state of interlocutors, and to give some hints on pragmatic purposes, revealing those aspects of spoken interaction that are usually hidden behind the evident facts. The results of the experiment showed that miscommunication is indeed a rather frequent phenomenon in everyday face-to-face interaction. Moreover, the retrospective commenting method could significantly broaden the opportunities of discourse and pragmatic research based on long-term recordings.
Original languageEnglish
Title of host publicationSpeech and Computer
Subtitle of host publication19th International Conference, SPECOM 2017, Hatfield, UK, September 12-16, 2017, Proceedings
PublisherSpringer Nature
Pages710-718
ISBN (Electronic)978-3-319-66429-3
ISBN (Print)978-3-319-66428-6
DOIs
StatePublished - 2017
Event19th International Conference on Speech and Computer - Hatfield, United Kingdom
Duration: 11 Sep 201715 Sep 2017

Publication series

NameLecture Notes in Computer Science
PublisherSpringer Nature
Volume10458
ISSN (Print)0302-9743

Conference

Conference19th International Conference on Speech and Computer
Abbreviated titleSPECOM 2017
Country/TerritoryUnited Kingdom
CityHatfield
Period11/09/1715/09/17

    Research areas

  • Everyday face-to-face interaction, Spoken discourse, Miscommunication, Dialogue, Longitudinal recordings, Stimulated recall, Retrospective interview, Retrospective commenting, Speech corpus, Emotional speech, Pragmatics, Communication strategies

ID: 71328970