The article describes the study of the influence of shock onlinezation caused by the CoViD-19 quarantine on the knowledge management performance and effectiveness in organizations. The methodology of the study is based on a set of multiple linear regression equations linking together the onlinezation, knowledge management parameters, problem-solving and financial performance. The results of the study allow developing a set of practical recommendations regarding the development of knowledge management systems in organizations under the onlinezation context, with a special accent to solving technical and/or marketing uncertainty-related problems with architectural or modular innovations.