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The Impact of “Live Hotlines” on the Dynamics of Conflict Communications in the Digital Space. / Enikeeva, Ekaterina M.; Kulnazarova, Anastasia V.; Rafikov, Artur I.; Shutman, Denis V.

Proceedings of the 2024 Communication Strategies in Digital Society Seminar, ComSDS 2024. Institute of Electrical and Electronics Engineers Inc., 2024. p. 29-32.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Research › peer-review

Harvard

Enikeeva, EM, Kulnazarova, AV, Rafikov, AI & Shutman, DV 2024, The Impact of “Live Hotlines” on the Dynamics of Conflict Communications in the Digital Space. in Proceedings of the 2024 Communication Strategies in Digital Society Seminar, ComSDS 2024. Institute of Electrical and Electronics Engineers Inc., pp. 29-32, 2024 IEEE Communication Strategies in Digital Society Seminar, Санкт-Петербург, Russian Federation, 10/04/24. https://doi.org/10.1109/ComSDS61892.2024.10502055, https://doi.org/10.1109/comsds61892.2024.10502055

APA

Enikeeva, E. M., Kulnazarova, A. V., Rafikov, A. I., & Shutman, D. V. (2024). The Impact of “Live Hotlines” on the Dynamics of Conflict Communications in the Digital Space. In Proceedings of the 2024 Communication Strategies in Digital Society Seminar, ComSDS 2024 (pp. 29-32). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ComSDS61892.2024.10502055, https://doi.org/10.1109/comsds61892.2024.10502055

Vancouver

Enikeeva EM, Kulnazarova AV, Rafikov AI, Shutman DV. The Impact of “Live Hotlines” on the Dynamics of Conflict Communications in the Digital Space. In Proceedings of the 2024 Communication Strategies in Digital Society Seminar, ComSDS 2024. Institute of Electrical and Electronics Engineers Inc. 2024. p. 29-32 https://doi.org/10.1109/ComSDS61892.2024.10502055, https://doi.org/10.1109/comsds61892.2024.10502055

Author

Enikeeva, Ekaterina M. ; Kulnazarova, Anastasia V. ; Rafikov, Artur I. ; Shutman, Denis V. / The Impact of “Live Hotlines” on the Dynamics of Conflict Communications in the Digital Space. Proceedings of the 2024 Communication Strategies in Digital Society Seminar, ComSDS 2024. Institute of Electrical and Electronics Engineers Inc., 2024. pp. 29-32

BibTeX

@inproceedings{57d29bb0d9ff4e7788b99a3f9e52e61e,
title = "The Impact of “Live Hotlines” on the Dynamics of Conflict Communications in the Digital Space",
abstract = "The article considers the influence of digital live hotlines on conflict communication in the 'Authority - society' system based on the example of interaction between the St. Petersburg Government and citizens. The purpose of the study is to determine the influence of live hotlines on the dynamics of conflict development in the digital space. Content analysis is used as the main research method to identify the number of references to the conflict topic in live broadcasts and further changes in the dynamics of discussing the conflict situation and, as a consequence, the reduction of social tension. The materials and comments of the official social networks of the St. Petersburg Government were used as an empirical basis. It is expected that the results of the study will reveal the positive or negative dynamics of the influence of live broadcasts on conflict communication in the sphere of relations between the authorities and society.",
keywords = "conflict communications, digital 'live hotlines', digital communications, live broadcasts, state-society relations",
author = "Enikeeva, {Ekaterina M.} and Kulnazarova, {Anastasia V.} and Rafikov, {Artur I.} and Shutman, {Denis V.}",
year = "2024",
month = apr,
day = "10",
doi = "10.1109/ComSDS61892.2024.10502055",
language = "English",
isbn = "9798350348514",
pages = "29--32",
booktitle = "Proceedings of the 2024 Communication Strategies in Digital Society Seminar, ComSDS 2024",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
address = "United States",
note = "2024 IEEE Communication Strategies in Digital Society Seminar, ComSDS 2024 ; Conference date: 10-04-2024 Through 12-04-2024",
url = "https://ieee.spb.etu.ru/en/home/konferencii/2024/communication-strategies-in-digital-society-seminar-comsds",

}

RIS

TY - GEN

T1 - The Impact of “Live Hotlines” on the Dynamics of Conflict Communications in the Digital Space

AU - Enikeeva, Ekaterina M.

AU - Kulnazarova, Anastasia V.

AU - Rafikov, Artur I.

AU - Shutman, Denis V.

PY - 2024/4/10

Y1 - 2024/4/10

N2 - The article considers the influence of digital live hotlines on conflict communication in the 'Authority - society' system based on the example of interaction between the St. Petersburg Government and citizens. The purpose of the study is to determine the influence of live hotlines on the dynamics of conflict development in the digital space. Content analysis is used as the main research method to identify the number of references to the conflict topic in live broadcasts and further changes in the dynamics of discussing the conflict situation and, as a consequence, the reduction of social tension. The materials and comments of the official social networks of the St. Petersburg Government were used as an empirical basis. It is expected that the results of the study will reveal the positive or negative dynamics of the influence of live broadcasts on conflict communication in the sphere of relations between the authorities and society.

AB - The article considers the influence of digital live hotlines on conflict communication in the 'Authority - society' system based on the example of interaction between the St. Petersburg Government and citizens. The purpose of the study is to determine the influence of live hotlines on the dynamics of conflict development in the digital space. Content analysis is used as the main research method to identify the number of references to the conflict topic in live broadcasts and further changes in the dynamics of discussing the conflict situation and, as a consequence, the reduction of social tension. The materials and comments of the official social networks of the St. Petersburg Government were used as an empirical basis. It is expected that the results of the study will reveal the positive or negative dynamics of the influence of live broadcasts on conflict communication in the sphere of relations between the authorities and society.

KW - conflict communications

KW - digital 'live hotlines'

KW - digital communications

KW - live broadcasts

KW - state-society relations

UR - https://ieeexplore.ieee.org/document/10502055

UR - https://www.mendeley.com/catalogue/01347f2a-9da0-359e-ac93-f81684fe8b62/

U2 - 10.1109/ComSDS61892.2024.10502055

DO - 10.1109/ComSDS61892.2024.10502055

M3 - Conference contribution

SN - 9798350348514

SP - 29

EP - 32

BT - Proceedings of the 2024 Communication Strategies in Digital Society Seminar, ComSDS 2024

PB - Institute of Electrical and Electronics Engineers Inc.

T2 - 2024 IEEE Communication Strategies in Digital Society Seminar

Y2 - 10 April 2024 through 12 April 2024

ER -

ID: 121198352