Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Research › peer-review
Social Media Engagement Anxiety: Triggers in News Agenda. / Нигматуллина, Камилла Ренатовна; Родосский, Николай Андреевич.
Social Computing and Social Media: Design, User Experience and Impact - 14th International Conference, SCSM 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings. ed. / Gabriele Meiselwitz. Vol. 13315 Springer Nature, 2022. p. 345–357 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13315 LNCS).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Research › peer-review
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TY - GEN
T1 - Social Media Engagement Anxiety: Triggers in News Agenda
AU - Нигматуллина, Камилла Ренатовна
AU - Родосский, Николай Андреевич
N1 - Publisher Copyright: © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2022
Y1 - 2022
N2 - In this study, we focus on decrease in public activity of news media audiences on social networks and on possible media strategies of “comfortable involvement” of socially anxious people into commenting. We draw upon cognitive research that describes a vicious circle of user experience. The environment for the anxiety scenarios in relation to user comments creates favorable conditions for the growth of digital escapism. We hypothesize that: 1) Users who are looking for getting rid of anxiety on social networks are drawn into an even greater spiral of anxiety, interacting with other people in the context of news stories that provoke the whipping up of negative emotions; 2) The dynamics of the cascade of messages can depend on the characteristics of the emotions embedded in the message and its context. We took 10 Russian regional media and their content on the VKontakte social network published from November 2020 to November 2021 and processed all commented posts in each media. Frequency analysis of messages demonstrated no specific pattern for anxiety. Number of comments and likes on comments correlated with specific regional issues and local news agenda more than with coronavirus agenda. Our results showed that engaged users comment more than 2 times in a period but drop out of the discussion in 2–3 moths if agenda is not escalated by news outlet itself. Emotional triggers in news stories containing reasons for anxiety depends on a combination of factors from the site’s functionality to the type of news media and local information policy.
AB - In this study, we focus on decrease in public activity of news media audiences on social networks and on possible media strategies of “comfortable involvement” of socially anxious people into commenting. We draw upon cognitive research that describes a vicious circle of user experience. The environment for the anxiety scenarios in relation to user comments creates favorable conditions for the growth of digital escapism. We hypothesize that: 1) Users who are looking for getting rid of anxiety on social networks are drawn into an even greater spiral of anxiety, interacting with other people in the context of news stories that provoke the whipping up of negative emotions; 2) The dynamics of the cascade of messages can depend on the characteristics of the emotions embedded in the message and its context. We took 10 Russian regional media and their content on the VKontakte social network published from November 2020 to November 2021 and processed all commented posts in each media. Frequency analysis of messages demonstrated no specific pattern for anxiety. Number of comments and likes on comments correlated with specific regional issues and local news agenda more than with coronavirus agenda. Our results showed that engaged users comment more than 2 times in a period but drop out of the discussion in 2–3 moths if agenda is not escalated by news outlet itself. Emotional triggers in news stories containing reasons for anxiety depends on a combination of factors from the site’s functionality to the type of news media and local information policy.
KW - Anxiety
KW - News media
KW - Social isolation
KW - Social media
KW - User engagement
UR - https://link.springer.com/chapter/10.1007/978-3-031-05061-9_25
UR - http://www.scopus.com/inward/record.url?scp=85133027374&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/43153ccd-3961-3108-afb6-2d9c6a300668/
U2 - 10.1007/978-3-031-05061-9_25
DO - 10.1007/978-3-031-05061-9_25
M3 - Conference contribution
SN - 978-3-031-05060-2
VL - 13315
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 345
EP - 357
BT - Social Computing and Social Media
A2 - Meiselwitz, Gabriele
PB - Springer Nature
T2 - Social Computing and Social Media: Design, User Experience and Impact
Y2 - 26 June 2022 through 1 July 2022
ER -
ID: 96331882