The chapter analyzes the reputation management of big Russian enterprises presented in the markets of the European Union (EU) member states. Central to the analysis of Russian business practices is the experience of raw energy companies, as raw materials currently account for the largest share of Russian exports. The Russian oil and gas giants, due to their privileged position, do not ensure their reputation as carefully as non-commodity companies (the experience of the latter is studied on the example of Sberbank). For the last years, the intangible assets of many Russian companies have fallen significantly. We try to prove that not only the internal problems of Russian companies, their reputation management mistakes, but also the intensification of psychological warfare in the EU media space plays some role in that.

Translated title of the contributionРепутационный менеджмент российских компаний в Европейском союзе в контексте стратегической коммуникации России и ЕС
Original languageEnglish
Title of host publicationStrategic Communication in EU-Russia Relations
Subtitle of host publicationTensions, Challenges and Opportunities
EditorsEvgeny Pashentsev
Place of PublicationCham
PublisherPalgrave Macmillan Ltd.
Pages161-211
Number of pages51
ISBN (Electronic)9783030272531
ISBN (Print)9783030272524
DOIs
StatePublished - 2019

Publication series

NameRussian and Post-Soviet Politics
PublisherPalgrave Macmillan

    Research areas

  • Reputation management, Business interests, Gazprom, Lukoil, Sberbank

    Scopus subject areas

  • Social Sciences(all)

ID: 45848448