Development of business-government interaction based on ICT implementation (G2B services development) is one of the major strategic directions that can lead to significant economic benefits in Russia. The research goal of the paper is to compare readiness of business and government to e-interactions in Russia, their expectations and the way they assess G2B services benefits, their understanding of barriers and stimulus for e-services development. To obtain this aim questioning staffers of 320 companies from 8 Russian regions, and questioning public officials responsible for ICT development (from the same regions) were organized. The conducted research enables authors to conclude that the processes of ICT development in public and private sectors are disintegrated in Russia now, and clarify some reasons of this disintegration. But despite the existing gap in ICT development in business and government both sides are ready for e-interactions. Despite the revealed distinctions in terms of e-services priorities, barriers and benefits assessment, business reps and public officials agree upon public e-services importance. E-government leaders should focus on boosting further interest to e-services both in providers and consumers.
Original languageEnglish
Title of host publicationProceedings of 4th International Conference on e-Government, ICEG 2008
PublisherRMIT University
Pages151-160
Number of pages10
StatePublished - 2008
Event4th International Conference on e-Government - RMIT University Melbourne; Australia, Мельбурн, Australia
Duration: 23 Oct 200824 Oct 2008

Conference

Conference4th International Conference on e-Government
Abbreviated title ICEG 2008
Country/TerritoryAustralia
CityМельбурн
Period23/10/0824/10/08

    Research areas

  • Demand for G2b services, E-government, G2b services, Public e-services, Public e-services marketing, Russia

ID: 4518329