TY - JOUR

T1 - MODERN ASPECTS OF CONFLICT MANAGEMENT IN BUSINESS ORGANIZATIONS IN THE CONTEXT OF CONFLICT STUDIES IN BUSINESS

AU - Trufanov, G.A.

PY - 2021/9/12

Y1 - 2021/9/12

N2 - Business organization, is a complex system, it has significant conflict potential. It should be noted that an organization in business is always built around certain core goals and interests, the community of people representing the organization directs their activities to fulfill the goals and objectives of the organization. The world of management, therefore, and organizations, have very strong competitive tendencies, which formalizes the organization as a zone of constant confrontation of diverse and mutually exclusive aspirations-interests both at the vertical level of the hierarchy and at the horizontal level. The nature of subordination to common goals and tasks in the organization is very rigorous, which implies the inevitability of crises of correlation of the interests of personal goals and group goals. The author of this article attempted to analyze and formulate the main aspects of resolving the conflict in the organization through conflict management by the leadership. The object of this study is the conflict of the organization, and the subject is the settlement of the conflict in the organization with the participation of management. The author adheres to the positive-functional theory of conflict and concludes that the conflict in the organization is a special situation of obtaining information about the possibility of improving the system, which should be perceived as a potential moment for resolving contradictions, therefore, and moving towards progress. The author of the article emphasizes the importance of collecting information in the conflict, as well as carefully collecting information about opponents in the conflict, the author notes the importance of the head in the company, as a formal arbitrator leader in the implementation of conflict resolution procedures in the organization.

AB - Business organization, is a complex system, it has significant conflict potential. It should be noted that an organization in business is always built around certain core goals and interests, the community of people representing the organization directs their activities to fulfill the goals and objectives of the organization. The world of management, therefore, and organizations, have very strong competitive tendencies, which formalizes the organization as a zone of constant confrontation of diverse and mutually exclusive aspirations-interests both at the vertical level of the hierarchy and at the horizontal level. The nature of subordination to common goals and tasks in the organization is very rigorous, which implies the inevitability of crises of correlation of the interests of personal goals and group goals. The author of this article attempted to analyze and formulate the main aspects of resolving the conflict in the organization through conflict management by the leadership. The object of this study is the conflict of the organization, and the subject is the settlement of the conflict in the organization with the participation of management. The author adheres to the positive-functional theory of conflict and concludes that the conflict in the organization is a special situation of obtaining information about the possibility of improving the system, which should be perceived as a potential moment for resolving contradictions, therefore, and moving towards progress. The author of the article emphasizes the importance of collecting information in the conflict, as well as carefully collecting information about opponents in the conflict, the author notes the importance of the head in the company, as a formal arbitrator leader in the implementation of conflict resolution procedures in the organization.

KW - conflict

KW - BUSINESS

KW - INTEREST GROUPS

KW - CONFLICT RESOLUTION

KW - ANTAGONISM

KW - CONTRADICTIONS

KW - RISK

M3 - Article

SP - 14

EP - 23

JO - Актуальные вопросы современной экономики

JF - Актуальные вопросы современной экономики

SN - 2311-4320

IS - 8

ER -