Inventory models in the mobile business environment. / Okhrin, Irena; Richter, Knut.
In: International Journal of Logistics Systems and Management, Vol. 3, No. 4, 03.10.2007, p. 461-480.Research output: Contribution to journal › Article › peer-review
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TY - JOUR
T1 - Inventory models in the mobile business environment
AU - Okhrin, Irena
AU - Richter, Knut
PY - 2007/10/3
Y1 - 2007/10/3
N2 - In this paper we investigate what impact the deployment of wireless technologies can have on a company that manufactures a durable product and customises it according to the individual wishes of its customers. We derive several models for a special case when a company representative visits customers to specify their orders. The agent sends all modifications of the order to the corporate back-end system from his mobile device via the wireless network. Only after this new information is available to the manufacturer, can he start fulfilling of the customer's order. The deployment of mobile solutions allows overlapping of the process of visiting the customers and the production process, which improves service quality and increases customer satisfaction.
AB - In this paper we investigate what impact the deployment of wireless technologies can have on a company that manufactures a durable product and customises it according to the individual wishes of its customers. We derive several models for a special case when a company representative visits customers to specify their orders. The agent sends all modifications of the order to the corporate back-end system from his mobile device via the wireless network. Only after this new information is available to the manufacturer, can he start fulfilling of the customer's order. The deployment of mobile solutions allows overlapping of the process of visiting the customers and the production process, which improves service quality and increases customer satisfaction.
KW - Dynamic lot-sizing model
KW - Inventory model
KW - Mobile business
KW - Wireless technology
UR - http://www.scopus.com/inward/record.url?scp=34848859239&partnerID=8YFLogxK
U2 - 10.1504/IJLSM.2007.013215
DO - 10.1504/IJLSM.2007.013215
M3 - Article
AN - SCOPUS:34848859239
VL - 3
SP - 461
EP - 480
JO - International Journal of Logistics Systems and Management
JF - International Journal of Logistics Systems and Management
SN - 1742-7967
IS - 4
ER -
ID: 47375756