Standard

Creating Public Value Through Public e-Services Development : The Case of Landscaping and Public Amenities in St. Petersburg. / Golubeva, Anastasia ; Gilenko, Evgenii .

Electronic Governance and Open Society: Challenges in Eurasia: 5th International Conference, EGOSE 2018 St. Petersburg, Russia, November 14–16, 2018 Revised Selected Papers. Springer Nature, 2018. p. 249-264 (Communications in Computer and Information Science ; Vol. 947).

Research output: Chapter in Book/Report/Conference proceeding › Article in an anthology › peer-review

Harvard

Golubeva, A & Gilenko, E 2018, Creating Public Value Through Public e-Services Development: The Case of Landscaping and Public Amenities in St. Petersburg. in Electronic Governance and Open Society: Challenges in Eurasia: 5th International Conference, EGOSE 2018 St. Petersburg, Russia, November 14–16, 2018 Revised Selected Papers. Communications in Computer and Information Science , vol. 947, Springer Nature, pp. 249-264. https://doi.org/10.1007/978-3-030-13283-5_19

APA

Golubeva, A., & Gilenko, E. (2018). Creating Public Value Through Public e-Services Development: The Case of Landscaping and Public Amenities in St. Petersburg. In Electronic Governance and Open Society: Challenges in Eurasia: 5th International Conference, EGOSE 2018 St. Petersburg, Russia, November 14–16, 2018 Revised Selected Papers (pp. 249-264). (Communications in Computer and Information Science ; Vol. 947). Springer Nature. https://doi.org/10.1007/978-3-030-13283-5_19

Vancouver

Golubeva A, Gilenko E. Creating Public Value Through Public e-Services Development: The Case of Landscaping and Public Amenities in St. Petersburg. In Electronic Governance and Open Society: Challenges in Eurasia: 5th International Conference, EGOSE 2018 St. Petersburg, Russia, November 14–16, 2018 Revised Selected Papers. Springer Nature. 2018. p. 249-264. (Communications in Computer and Information Science ). https://doi.org/10.1007/978-3-030-13283-5_19

Author

Golubeva, Anastasia ; Gilenko, Evgenii . / Creating Public Value Through Public e-Services Development : The Case of Landscaping and Public Amenities in St. Petersburg. Electronic Governance and Open Society: Challenges in Eurasia: 5th International Conference, EGOSE 2018 St. Petersburg, Russia, November 14–16, 2018 Revised Selected Papers. Springer Nature, 2018. pp. 249-264 (Communications in Computer and Information Science ).

BibTeX

@inbook{7cecfe76b7ca4a7196db546695334fc2,
title = "Creating Public Value Through Public e-Services Development: The Case of Landscaping and Public Amenities in St. Petersburg",
abstract = "Development of public e-services as part of the e-government strategy is a trend in recent decades. Public e-services (from informational to transactional ones) transfer and develop in various spheres of citizens{\textquoteright} interaction with authorities (from obtaining information to participation in voting). This provides broad advantages for government authorities, individual users, and society as a whole - from reducing transaction costs to increasing public trust in the government. Benefits from public e-services implementation have been widely discussed in scientific literature. However, in recent years, integrated solutions for benefits assessment have become increasingly important, allowing to cover systematically various possible effects from public e-services introduction.One of these approaches is the concept of public value, which was formulated in the 1990s, and has been widely applied in public sector only from the beginning of 2000. Public value describes the value that the government makes to the society. In this research, the possibility of applying of the public value concept to assessment of potential benefits from public e-services implementation is illustrated by the example of citizens{\textquoteright} claims on landscaping and public amenities, which are provided by local authorities.",
keywords = "Public e-services, Public value, Landscaping and public amenities, Econometric analysis, SCOPUS, WEB OF SCIENCE, WEB OF SCIENCE, SCOPUS",
author = "Anastasia Golubeva and Evgenii Gilenko",
note = "Golubeva, A. A. Creating Public Value Through Public e-Services Development: The Case of Landscaping and Public Amenities in St. Petersburg / A. A. Golubeva, E. V. Gilenko // International Conference on Electronic Governance and Open Society: Challenges in Eurasia. - 2018. - Volume 947. - P. 249-264.",
year = "2018",
month = nov,
doi = "10.1007/978-3-030-13283-5_19",
language = "English",
series = "Communications in Computer and Information Science ",
publisher = "Springer Nature",
pages = "249--264",
booktitle = "Electronic Governance and Open Society: Challenges in Eurasia",
address = "Germany",

}

RIS

TY - CHAP

T1 - Creating Public Value Through Public e-Services Development

T2 - The Case of Landscaping and Public Amenities in St. Petersburg

AU - Golubeva, Anastasia

AU - Gilenko, Evgenii

N1 - Golubeva, A. A. Creating Public Value Through Public e-Services Development: The Case of Landscaping and Public Amenities in St. Petersburg / A. A. Golubeva, E. V. Gilenko // International Conference on Electronic Governance and Open Society: Challenges in Eurasia. - 2018. - Volume 947. - P. 249-264.

PY - 2018/11

Y1 - 2018/11

N2 - Development of public e-services as part of the e-government strategy is a trend in recent decades. Public e-services (from informational to transactional ones) transfer and develop in various spheres of citizens’ interaction with authorities (from obtaining information to participation in voting). This provides broad advantages for government authorities, individual users, and society as a whole - from reducing transaction costs to increasing public trust in the government. Benefits from public e-services implementation have been widely discussed in scientific literature. However, in recent years, integrated solutions for benefits assessment have become increasingly important, allowing to cover systematically various possible effects from public e-services introduction.One of these approaches is the concept of public value, which was formulated in the 1990s, and has been widely applied in public sector only from the beginning of 2000. Public value describes the value that the government makes to the society. In this research, the possibility of applying of the public value concept to assessment of potential benefits from public e-services implementation is illustrated by the example of citizens’ claims on landscaping and public amenities, which are provided by local authorities.

AB - Development of public e-services as part of the e-government strategy is a trend in recent decades. Public e-services (from informational to transactional ones) transfer and develop in various spheres of citizens’ interaction with authorities (from obtaining information to participation in voting). This provides broad advantages for government authorities, individual users, and society as a whole - from reducing transaction costs to increasing public trust in the government. Benefits from public e-services implementation have been widely discussed in scientific literature. However, in recent years, integrated solutions for benefits assessment have become increasingly important, allowing to cover systematically various possible effects from public e-services introduction.One of these approaches is the concept of public value, which was formulated in the 1990s, and has been widely applied in public sector only from the beginning of 2000. Public value describes the value that the government makes to the society. In this research, the possibility of applying of the public value concept to assessment of potential benefits from public e-services implementation is illustrated by the example of citizens’ claims on landscaping and public amenities, which are provided by local authorities.

KW - Public e-services

KW - Public value

KW - Landscaping and public amenities

KW - Econometric analysis

KW - SCOPUS

KW - WEB OF SCIENCE

KW - WEB OF SCIENCE

KW - SCOPUS

UR - https://www.scopus.com/record/display.uri?eid=2-s2.0-85063537964&origin=resultslist

U2 - 10.1007/978-3-030-13283-5_19

DO - 10.1007/978-3-030-13283-5_19

M3 - Article in an anthology

T3 - Communications in Computer and Information Science

SP - 249

EP - 264

BT - Electronic Governance and Open Society: Challenges in Eurasia

PB - Springer Nature

ER -

ID: 44845692