Website Aesthetics and Functional User States as Factors of Web Usability

Результат исследований: Публикации в книгах, отчётах, сборниках, трудах конференцийстатья в сборнике материалов конференциинаучнаярецензирование

Аннотация

In web usability studies, a ‘contextual fidelity’ model identifies four factors that significantly affects testing accuracy: web aesthetics; testing environment and circumstances; participants’ personality traits and user states; and the nature of test task. In most works, these factors are considered independent; however, this has never been properly tested. To partly cover this gap, we experimentally test the one-directional effects of web aesthetics and task nature upon user states. Of dysfunctional user states described in literature, we have chosen monotony and anxiety, both equally damaging for user experience but differing by cognitive strategy. By combining high/low-quality web aesthetics and tasks directed to monotony/anxiety, we show that these two factors condition each other in users’ action. To detect monotony and anxiety, we measured cognitive efficiency and emotional stress. 48 student assessors divided into 4 groups were involved in the experiment. Our results shown that, counter-intuitively, the impact of website aesthetics on user states differs in cognitive performance and not in emotional stress. In the case of anxiety, high quality of design provokes hyper-lability of attention, does not contribute to its concentration, and reduces productivity. In the case of monotony, the aesthetic layout dramatically reduces the rate of fatigue and increases productivity. Our results prove that web aesthetics has a non-negligible impact upon more rational decision-making of users, which was overlooked in previous studies.

Язык оригиналаанглийский
Название основной публикацииHuman Interaction, Emerging Technologies and Future Systems V
Подзаголовок основной публикацииProceedings of the 5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021, August 27-29, 2021 and the 6th IHIET: Future Systems (IHIET-FS 2021), October 28-30, 2021, France
РедакторыTareq Ahram, Redha Taiar
ИздательSpringer Nature
Страницы394-401
ISBN (печатное издание)9783030855390
DOI
СостояниеОпубликовано - 2022
Событие5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021 and 6th International Conference on Human Interaction and Emerging Technologies: Future Systems, IHIET-FS 2021 - Virtual, Online
Продолжительность: 27 авг 202129 авг 2021

Серия публикаций

НазваниеLecture Notes in Networks and Systems
Том319
ISSN (печатное издание)2367-3370
ISSN (электронное издание)2367-3389

конференция

конференция5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021 and 6th International Conference on Human Interaction and Emerging Technologies: Future Systems, IHIET-FS 2021
ГородVirtual, Online
Период27/08/2129/08/21

Предметные области Scopus

  • Системотехника
  • Обработка сигналов
  • Компьютерные сети и коммуникации

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