Citizens' Attitudes to e-government: a Study across ten Russian regions

Результат исследований: Публикации в книгах, отчётах, сборниках, трудах конференцийстатья в сборнике материалов конференции


The evolution of e-governance and the institutionalization of digital government is accompanied by contradictory trends. Expanding the technological capabilities of providing electronic public services stipulates a more convenient and effective way for citizens and governments to interact. On the other hand, the innovative nature of e-communication with the e-government creates citizens’ concerns about the security of personal data. Public sentiments associated with fears of increasing control over the population through the use of electronic services are becoming more pronounced. The increasing uncertainty and the lack of digital competencies actualizes the problem of trust in the e-government. This research examines Russian citizens’ perceptions and attitudes towards digital government in terms of assessing their activity and level of trust in electronic services. The factor analysis was performed on the basis of data collected in telephone surveys across ten Russian regions.
Язык оригиналаанглийский
Название основной публикацииDigital Transformation and Global Society
Подзаголовок основной публикации5th International Conference, DTGS 2020, St. Petersburg, Russia, June 17–19, 2020, Revised Selected Papers
ИздательSpringer Nature
ISBN (печатное издание)978-3-030-65217-3
СостояниеОпубликовано - 2021
СобытиеDigital Transformation and Global Society 2020: 5th International Conference - ITMO University, Санкт-Петербург, Российская Федерация
Продолжительность: 17 июн 202019 июн 2020
Номер конференции: 5

Серия публикаций

НазваниеCommunications in Computer and Information Science


конференцияDigital Transformation and Global Society 2020
Сокращенный заголовокDTGS 2020
СтранаРоссийская Федерация
Адрес в сети Интернет

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