Usability testing of MOOC: Identifying user interface problems

Olga Korableva, Thomas Durand, Olga Kalimullina, Irina Stepanova

Research outputpeer-review

10 Citations (Scopus)

Abstract

In the modern world, more and more information systems are actively used in the educational process. Examples of such systems are platforms for hosting remote MOOC (massive online open course). However, multiple MOOCs are perceived differently by users and have various levels of completion. It was proved that the existing problems of such systems are related to the usability of their user interface. A number of techniques are used to investigate user satisfaction with the interface. Most of them evaluate, first of all, the user satisfaction index after the course completion or at the stage of prototype creation and testing. The authors of the article carried out a research of existing approaches and proposed their own methodology for the evaluation of user satisfaction with the interface design on the basis of questionnaires UMUX-Lite, SUS, Testbirds Company approach and the ISO standards. The study allowed identifying gaps in the design of each of the analyzed platforms and its perception by users.

Original languageEnglish
Title of host publicationICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems
EditorsAlexander Brodsky, Slimane Hammoudi, Michal Smialek, Joaquim Filipe
PublisherSciTePress
Pages468-475
Number of pages8
ISBN (Electronic)9789897583728
Publication statusPublished - 1 Jan 2019
Event21st International Conference on Enterprise Information Systems, ICEIS 2019 - Heraklion, Crete
Duration: 3 May 20195 May 2019

Publication series

NameICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems
Volume2

Conference

Conference21st International Conference on Enterprise Information Systems, ICEIS 2019
CountryGreece
CityHeraklion, Crete
Period3/05/195/05/19

Fingerprint

User interfaces
Testing
Information systems
Industry
User interface
Usability testing
User satisfaction
Modernity
Interface design
Methodology
Questionnaire
Prototype
Education
Evaluation
Usability

Scopus subject areas

  • Information Systems
  • Information Systems and Management

Cite this

Korableva, O., Durand, T., Kalimullina, O., & Stepanova, I. (2019). Usability testing of MOOC: Identifying user interface problems. In A. Brodsky, S. Hammoudi, M. Smialek, & J. Filipe (Eds.), ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems (pp. 468-475). (ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems; Vol. 2). SciTePress.
Korableva, Olga ; Durand, Thomas ; Kalimullina, Olga ; Stepanova, Irina. / Usability testing of MOOC : Identifying user interface problems. ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems. editor / Alexander Brodsky ; Slimane Hammoudi ; Michal Smialek ; Joaquim Filipe. SciTePress, 2019. pp. 468-475 (ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems).
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Korableva, O, Durand, T, Kalimullina, O & Stepanova, I 2019, Usability testing of MOOC: Identifying user interface problems. in A Brodsky, S Hammoudi, M Smialek & J Filipe (eds), ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems. ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems, vol. 2, SciTePress, pp. 468-475, Heraklion, Crete, 3/05/19.

Usability testing of MOOC : Identifying user interface problems. / Korableva, Olga; Durand, Thomas; Kalimullina, Olga; Stepanova, Irina.

ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems. ed. / Alexander Brodsky; Slimane Hammoudi; Michal Smialek; Joaquim Filipe. SciTePress, 2019. p. 468-475 (ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems; Vol. 2).

Research outputpeer-review

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AU - Durand, Thomas

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Korableva O, Durand T, Kalimullina O, Stepanova I. Usability testing of MOOC: Identifying user interface problems. In Brodsky A, Hammoudi S, Smialek M, Filipe J, editors, ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems. SciTePress. 2019. p. 468-475. (ICEIS 2019 - Proceedings of the 21st International Conference on Enterprise Information Systems).