Studying user satisfaction with the MOOC platform interfaces using the example of coursera and open education platforms

Ольга Николаевна Кораблева, Thomas Durand, Olga Kalimullina, Irina Stepanova

Research output

22 Citations (Scopus)

Abstract

The advantages of online courses over traditional education lie in the availability of individual training programs, but now the problem of involving and keeping students on the course is urgent for MOOC. Thus, despite the fact that test results on the reasons for unsuccessful completion of online courses by students are different, one of the identified factors was the interface design, while the problem of the influence of the interface on users is not adequately studied. In the present paper, a methodology for studying two different MOOC online platforms was developed, in order to identify factors that are more favorable for user convenience, as well as to identify the best design solutions. A comparative analysis of two MOOC platforms (Coursera and Open Education) made it possible to identify the best behavioral patterns and understand which details of the design of the online platform should be paid attention to and which should not. After carrying out a theoretical analysis and forming the methodology of work, as well as performing an experiment, recommendations were formulated for the development of the user interface of the Open Education platform.

Original languageEnglish
Title of host publicationICBDE 2019 - 2019 International Conference on Big Data and Education
Pages26-30
Number of pages5
ISBN (Electronic)9781450361866
DOIs
Publication statusPublished - 30 Mar 2019

Publication series

NameACM International Conference Proceeding Series

Fingerprint

Education
Students
User interfaces
Availability
Experiments

Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications
  • Computer Vision and Pattern Recognition
  • Software

Cite this

Кораблева, О. Н., Durand, T., Kalimullina, O., & Stepanova, I. (2019). Studying user satisfaction with the MOOC platform interfaces using the example of coursera and open education platforms. In ICBDE 2019 - 2019 International Conference on Big Data and Education (pp. 26-30). (ACM International Conference Proceeding Series). https://doi.org/10.1145/3322134.3322139
Кораблева, Ольга Николаевна ; Durand, Thomas ; Kalimullina, Olga ; Stepanova, Irina. / Studying user satisfaction with the MOOC platform interfaces using the example of coursera and open education platforms. ICBDE 2019 - 2019 International Conference on Big Data and Education. 2019. pp. 26-30 (ACM International Conference Proceeding Series).
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Кораблева, ОН, Durand, T, Kalimullina, O & Stepanova, I 2019, Studying user satisfaction with the MOOC platform interfaces using the example of coursera and open education platforms. in ICBDE 2019 - 2019 International Conference on Big Data and Education. ACM International Conference Proceeding Series, pp. 26-30. https://doi.org/10.1145/3322134.3322139

Studying user satisfaction with the MOOC platform interfaces using the example of coursera and open education platforms. / Кораблева, Ольга Николаевна; Durand, Thomas; Kalimullina, Olga; Stepanova, Irina.

ICBDE 2019 - 2019 International Conference on Big Data and Education. 2019. p. 26-30 (ACM International Conference Proceeding Series).

Research output

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Кораблева ОН, Durand T, Kalimullina O, Stepanova I. Studying user satisfaction with the MOOC platform interfaces using the example of coursera and open education platforms. In ICBDE 2019 - 2019 International Conference on Big Data and Education. 2019. p. 26-30. (ACM International Conference Proceeding Series). https://doi.org/10.1145/3322134.3322139