Seniors' inclusion into e-Governance: Social media, e-Services, e-Petitions usage

I. Grigoryeva, L. Vidiasova, D. Zhuk

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearch

4 Scopus citations


This paper addresses the issue of the possibilities for senior citizens to participate in social processes and political life via ICT and Internet resources use. The following four possible dimensions for inclusion are studied: inclusion into communication practice via ICT and Internet; inclusion into effective government services provision, inclusion into online social discussions and inclusion into democracy processes in electronic forms. The authors conducted the research in Russia using statistical data, conducting opinion polls and social media and e-petition portal analysis. The study found that elderly people in Russia do not actively use e-participation tools and platforms, but that there is a growing need to use government services electronically
Original languageUndefined
Title of host publicationACM International Conference Proceeding Series. 9th International Conference on Theory and Practice of Electronic Governance, ICEGOV , Montevideo; Uruguay; 1 March 2016 through 3 March 2016.
StatePublished - 2016


  • E-participation
  • ICT
  • Seniors
  • Social inclusion

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