The proceedings contain 36 papers. The special focus in this conference is on Electronic Governance and Open Society: Challenges in Eurasia. The topics include: Intellectualization of knowledge acquisition of academic texts as an answer to challenges of modern information society; mining of relevant and informative posts from text forums; text and data mining techniques in judgment open data analysis for administrative practice control; analysing strategic misalignment in public administration; digital law for Russia. Nearest future or only a science fiction?; the Level of Readiness for Electronic Governance: Comparative Analysis of Armenian and Russian Societies; exploring e-services development in local government authorities by means of electronic document management systems; areas of habitation in the city: Improving urban management based on check-in data and mental mapping; creating public value through public e-Services development: The case of landscaping and public amenities in St. Petersburg; smart City Implementation and Aspects: The case of St. Petersburg; potential for improving public services by exploring citizens’ communication to public organizations; accessibility of Italian E-Government Services: The PerspectivE Of Users With Disabilities; evaluation of an eParticipation Project Against eParticipation Success Factors; e-participation social effectiveness: Case of “Our Petersburg” Portal; challenges of E-participation: Can the opinions of netizens represent and affect mass opinions?; exploring the connection between the existence of local web communities and civic activity: St. Petersburg case study; online activity of deputies and public policy effectiveness: Moscow local authorities’ case; battle in twitter: Comparative analysis of online political discourse (Cases of Macron, Trump, Putin, and Medvedev).