МОДЕЛИ ИЗМЕРЕНИЯ ПОКАЗАТЕЛЕЙ КАЧЕСТВА В СИСТЕМЕ МЕНЕДЖМЕНТА УНИВЕРСИТЕТА One of the approaches to describing and evaluating the basic work process and a performance index of the university quality system

Ю. Б. Васенёв, И. А. Дементьев, М. В. Михайлов

Research output: Contribution to journalArticlepeer-review

Abstract

A new approach to the development of the system of quality and quantity performance indexes representing organizational units is proposed. This approach is based on the method of aggregates and composite rating. The capacity for work of this approach is demonstrated through valuation of the chairs' work quality.
Original languageRussian
Pages (from-to)47-57
JournalВЕСТНИК САНКТ-ПЕТЕРБУРГСКОГО УНИВЕРСИТЕТА. СЕРИЯ 5: ЭКОНОМИКА
Issue number3
StatePublished - 2007
Externally publishedYes

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